Careers
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Start you career with an organization that promotes a healthy work-life balance. Join Supportfly today and stay ahead in your life.
We realize that diversity makes us stronger at Supportfly. We are continue to work towards making our efforts as diverse and inclusive as possible. We give everyone a voice and empower people, which are two of the values that drive SupportFly.
Are You SupportFly Next Problem Solver? Innovator? Leader?
Life at SupportFly
We value a great working environment and culture
We make every effort to make everyone feel at ease in the office, at home, and throughout the business. Benevolence, humility, and openness are essential components of how we work and engage with one another. We also believe that a healthy work-life balance encourages people to be engaged and successful in their careers.
We want you to grow this us
Working at SupportFly gives you the chance to be a part of the creative and fast-paced DevOps and Server Support industries. You’ll be able to advance your career, work with the best and most exciting businesses, and collaborate with colleagues from all over the world.
We need you to help us grow "well"
At SupportFly, every teammate can make an impact on the business and the company. We encourage everyone to take initiative, share ideas and innovate. We regularly survey our peers and engage them in defining what we want our company to be for tomorrow and the role it should play in our industry and beyond.
Who We are Matters
Humility
We want to become better at what we do, and we acknowledge that we are not there yet.
Innovation
We take pride in developing an open-source solution. This makes our solution powerful, open to all, and we pay great attention to the quality of our Support.
Benevolence
We believe everyone is doing their best, and we are committed to helping each other in a friendly manner with an 'open door' policy.
Openness
We love to hear new ideas and thoughts. We're always excited to welcome new employees from diverse backgrounds who can share their experiences and challenge our status quo.
Our People Matter
We've been in business long enough to know how much our people matter. At SupportFly, get ready to work with a wide variety of people who are passionate about their work.
Who We are Matters
Pleasant work environment
Our managers believe in creating a friendly and pleasant work environment.
Trust committee
We have a committee in place to protect team members from all forms of discrimination, violence, or workplace harassment.
Health and wellbeing benefits
We provide health and life insurance. Plus, an option for an annual subscription to Headspace
Learning & Growth Opportunities
We care about where you see yourself in five years. We view learning and development as a natural part of one’s career journey, so we know how important it is.
Workspace options
We also provide sponsored ergonomic workspaces for your home or co-working spaces if required. (The co-working benefit has been put on hold during the pandemic)
Flexible Work Schedule
Work schedules that allow for some leeway in the day-to-day are a boon to both productivity and happiness
Our Open Positions
Job Description
SupportFly is seeking a cloudops engineer to manage the global Linux infrastructure for our Database development environment . This position requires wide and overall knowledge in Linux administration, patching, virtualisation, performance analysis, performance tuning, cloud computing technologies and networking technologies. While their primary role is to support operations for the Linux/Unix and Cloud infrastructure, they will be also occasionally required to take active role in testing applications, and diagnosis of IT problems outside their scope of responsibility.
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Responsibilities
- Maintain Linux infrastructure for development and production in cloud and on premise data centres
- Build automation using Python/Ruby/ Terraform/ Ansible
- Operating system upgrades, patching and package installations
- Troubleshoot complex issues and provide root cause analysis (RCA)
- Works with internal Ticketing system to solve issues reported on Linux by users Works with internal teams to get compute, storage and networking services to facilitate user needs.
- Drives innovation and integration of new technologies into projects and activities
- Provides domain-specific expertise and overall engineering leadership and perspective to cross- organisation projects, programs, and activities
- Willing to learn new technologies and products
- Follow up on the daily action items
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Knowledge Skills
- Advanced Linux administration skills with good knowledge on Kernel level debugging
- Experience in Linux kernel level analysis and identifying kernel & OS bugs
- Experience in debugging performance issues and performance tuning
- Experience in Virtualisation technology like KVM
- Exposure to cloud technologies
- Experience in automation using Python/Ruby/Terraform/Ansible
- Experience in performing root cause analysis
- Effective communication skills via phone and email in English are mandatory.
- Ability to come up with best solution by capturing big picture instead of focusing on minor details/issues.
- Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high for self-development.
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Qualifications Required
- 2 to 3 years of experience working in IT Operations\Infrastructure team
- Bachelor degree in Computer Science, Computer Engineering, Software Engineering, or related areas is preferred
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Job Description
SupportFly is seeking a DevOps engineer to manage the global Linux infrastructure for our Database development environment . This position requires wide and overall knowledge in Linux administration, patching, virtualisation, performance analysis, performance tuning, cloud computing technologies and networking technologies. While their primary role is to support operations for the Linux/Unix and Cloud infrastructure, they will be also occasionally required to take active role in testing applications, and diagnosis of IT problems outside their scope of responsibility.
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Job Role: Candidate will be a key DevOps Engineer in a project team tasked with development of cloud-native and highly scalable products
What You Will Do
Candidate will be a key DevOps Engineer in a project team tasked with development of cloud-native and highly scalable products
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What We Want
Minimum Qualifications:
- 3+ Years of DevOps Experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven, Git, etc.
- Proficient with Git and Git work-flows. Source Control version tools such as Bitbucket & Git.
- Hands-on experience in using configuration management tools like Ansible, Puppet, etc.
- Hands-on experience in Infrastructure Automation tools like Terraform and Ansible Hands-on experience to build and handle VM’s, Containers utilizing tools like Kubernetes , Docker, etc.
- Hands-on experience in building, designing and maintaining public or private cloud-based applications with AWS, Azure, OpenStack
- Expertise in operating Linux environment with good command over any scripting language such as Shell, Perl, Python , etc.
- Expertise with server monitoring tools like Prometheous, Grafana (and derivatives)
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Encouraging and building automated processes wherever possible
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Excellency in troubleshooting
- Working knowledge of various tools, open-source technologies, and cloud services
- Must know how to choose the best tools and technologies which best fits the business needs.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer’s expectation
- Working in regulation with industry-standard best practices in close coordination with integration and deployment team.
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Job Description
SupportFly is seeking acontent writer with TECHNICAL writing and proofreading skills. The work entails writing blogs, technical articles, emails, and other marketing collateral. We need someone who can understand and draft the correct tone, sentence formation, headings, flow, structure to enhance the overall readability of the piece.
- Writing of blogs, technical articles, emails, and other marketing collateral
- Ensuring the content is suitable for the target audience and platform
- Ensuring adherence to in-house styles
- Proofreading the content to fix grammatical and spelling errors
- Checking and ensuring that the content is original and SEO-compliant
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Key Requirements:
- Bachelor’s degree in any discipline
- 3-7 years of experience in content/developmental writing
- Experience in writing in US English
- Familiarity with style guides
- Familiarity with computer science/IT topics such as programming languages, algorithms, and data structures
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Job Description
SEO Executive jobs in Jaipur Fresher’s & Experienced (more than 6 Months) May Also Apply
Candidate shall be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks.
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Key Requirements:
- Required Experience, Skills and Qualifications Understanding of On page & tools, content optimization, meta tags etc to boost rankings.
- Understanding of how blogging, press releases, social media, and related strategies go hand-in-hand with SEO.
- Experience in building inbound organic search traffic and improving SERPS.
- Working knowledge of current, past and projected trend in SEO industry.
- Ability to manage multiple projects and handle clients.
- Should possess excellent communication skills.
- Good in SEO, SMO work, and Promotional Activities.
- Keep pace with SEO industry trends and developments including best practices to handle Google updates.
- Review & Analyze website to find areas of improvement.
- Optimize websites to rank higher for relevant keywords in the organic search result.
- Awareness about various content marketing platforms of the Market Research Industry. Effective in troubleshooting, SEO, and ranking related issues.
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Job Description:
SupportFly is seeking a highly-creative digital marketing manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.
Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
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Responsibilities:
- Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- Develop and monitor campaign budgets.
- Plan and manage our social media platforms.
- Prepare accurate reports on our marketing campaign’s overall performance.
- Coordinate with advertising and media experts to improve marketing results.
- Identify the latest trends and technologies affecting our industry.
- Evaluate important metrics that affect our website traffic, service quotas, and target audience.
- Work with your team to brainstorm new and innovative growth strategies. Oversee and manage all contests, giveaways, and other digital projects.
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Requirements:
- Bachelor’s degree in marketing or relevant field.
- A minimum of 3-4 years experience in a digital marketing or advertising position.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- Solid understanding of HTML, CSS, and JavaScript is required.
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.
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Join our team and shape your future.
Don’t See Your Role?
Even if we don’t have a job listed for you, it doesn’t mean we don’t want to work with you! Drop us a mail and tell us what role you envision for yourself.
